AI Receptionist for Veterinary Clinics
When a pet is sick, the owner wants to talk to someone right away. Clara picks up on the first ring, books the sick visit or the vaccine appointment, takes refill requests for your team and, when a call sounds urgent, gets the owner to your on-call vet or the emergency hospital you choose.
Calls to Clara are recorded.
Clara
Hi, this is Clara at Cedar Grove Animal Hospital, on a recorded line. How can I help?
Caller
My dog ate part of a chocolate bar about an hour ago.
Clara
Thanks for calling right away. How big is she, and was it dark chocolate or milk chocolate?
Caller
She's a beagle, and it was dark chocolate.
Clara
Dr. Alvarez sees chocolate cases the same day. I can get her in at 3:40. Does that work?
What Clara Handles for Your Veterinary Clinic.
She answers from what you teach her, and anything she can't handle goes to your team.
“My cat hasn't eaten in two days.”
Sick Visits
She asks the questions you tell her to, books the soonest sick visit and flags anything urgent for your team.
“I think my dog got into something toxic.”
Urgent Calls
She follows your triage rules: a slot today, your on-call vet, or the emergency hospital you name, with its number and address.
“He's due for his rabies shot.”
Vaccines and Checkups
She books wellness visits, vaccines and dental cleanings with the right vet, for the time each one takes.
“Can I get a refill on her flea meds?”
Refill Requests
She takes the pet's name, the medication and the pharmacy, then sends the request to your team. She never approves anything herself.
“Do you see rabbits?”
Everyday Questions
The animals you treat, your hours, the prices you share and what to bring, answered from your information.
“Can you send her records to the groomer?”
Records and Forms
She takes the request and texts the owner the forms or links you give her.
What Changes When Clara Picks Up.
Your Team Stays With the Patient
Whoever is holding a nervous dog on the exam table can leave the phone to Clara.
Worried Owners Reach Someone
Lunch hours, busy mornings and Sunday nights sound the same to your clients: someone picks up and knows where to send them.
Every Call Is Written Up
Each call comes with a summary and a transcript: the pet, the reason for the call and what Clara told the owner.
Integrates With All Your Systems.
We connect Clara to your practice management software or calendar when it has an API, and set up how refill requests, records and urgent calls reach your team.
Calendars & Booking
CRMs
Messages & Automation
How It Works
ClaraPicksUp is a done-for-you service. We build, train and test Clara for your business.
A Quick Intro Call
Tell us how your front desk works: what callers ask, what you book and who handles what.
We Train Clara
We teach her your services, prices, hours and policies, and connect her to your calendar and tools.
You Battle-Test Her
Call her as often as you like. We fine-tune her until she sounds like she's worked there for years.
Forward Your Calls
Keep your number. Send calls to Clara after hours, when you're busy or all day long.
Questions? Clara's Heard Them All.
Still curious? Call her and ask.
Does Clara give veterinary advice?
No. Clara books visits, answers practical questions from your information, takes messages and routes calls. Medical questions go to your team, and for emergencies she follows your rules, like sending owners to your on-call vet or the emergency hospital you name.
Can Clara book into my practice management software?
If it has an API, we can usually connect Clara to it, or build a custom integration. If it doesn't, she takes the appointment request and sends it to your team to confirm.
What happens with calls after hours?
Clara answers every call, books what can wait, takes messages for the morning and gives urgent callers the number and address of your on-call vet or the emergency hospital you choose.
Will pet owners know they're talking to an AI?
Clara never pretends to be human. If a caller asks, she tells them she's an AI receptionist. Most callers just want their pet seen quickly.
Can I keep my phone number?
Yes. You keep your number and forward calls to Clara: all the time, after hours, or only when nobody picks up.
How much does it cost?
It depends on your call volume and which tools we connect. Tell us about your business and we'll send you a straightforward quote.
Let Clara Pick Up for You.
Tell us a little about your business. We'll get back to you to talk through what Clara would handle, then set her up for you.
- We do the whole setup
- Keep your phone number
- Clara says she's AI
Rather hear her first?
Call Clara