AI Receptionist for Personal Injury Law Firms
People hurt in an accident often call more than one firm, and the firm that picks up first gets the first conversation. Clara picks up for yours, day or night. She runs your intake questions, books the consultation and sends your attorneys a clean write-up of every call.
Calls to Clara are recorded.
Clara
Hi, this is Clara at Morgan and Reyes, on a recorded line. How can I help?
Caller
A delivery truck hit me on my bike this morning. I just got home from the ER.
Clara
I'm so sorry. I'm glad you're home. Can I ask a few questions so an attorney can review what happened?
Caller
Sure.
Clara
Thank you. Where did it happen, and has an insurance company contacted you yet?
What Clara Handles for Your Personal Injury Firm.
She answers from what you teach her, and anything she can't handle goes to your team.
“I was rear-ended on the highway.”
Accident Intake
She asks your intake questions in order, like when and where it happened, injuries and treatment, and writes up the answers for the attorney.
“Do I even have a case?”
Case Questions
She takes the details and books a consultation, so an attorney answers that. She never gives legal advice.
“Their insurance keeps calling me.”
Urgent Cases
She follows your rules for what can't wait, like a crash this week or a call from the other side's insurer, and alerts an attorney right away.
“Can I come in this week?”
Consultations
She books the consultations you offer, in person or by phone, into the right attorney's calendar.
“Is there an update on my case?”
Current Clients
She transfers the call or takes a detailed message for the attorney or paralegal on the case, following your rules.
“¿Hablan español?”
Spanish-Speaking Callers
Clara speaks Spanish and switches when a caller does, so intake works the same in either language.
What Changes When Clara Picks Up.
Every Accident Call Gets Answered
Nights, weekends and holidays, the caller reaches someone who takes their details and books the next step.
The Same Intake on Every Call
She asks every caller your questions in your order, so attorneys get complete information.
Your Attorneys Keep Their Focus
Depositions, court dates and settlement calls go uninterrupted while Clara answers the phone.
Integrates With All Your Systems.
We connect Clara to your calendar and, when it has an API, your case management or intake software, and set up how new cases and urgent calls reach your attorneys.
Calendars & Booking
CRMs
Messages & Automation
How It Works
ClaraPicksUp is a done-for-you service. We build, train and test Clara for your business.
A Quick Intro Call
Tell us how your front desk works: what callers ask, what you book and who handles what.
We Train Clara
We teach her your services, prices, hours and policies, and connect her to your calendar and tools.
You Battle-Test Her
Call her as often as you like. We fine-tune her until she sounds like she's worked there for years.
Forward Your Calls
Keep your number. Send calls to Clara after hours, when you're busy or all day long.
Questions? Clara's Heard Them All.
Still curious? Call her and ask.
Can Clara screen personal injury cases?
She asks the intake questions you give her, like the date of the accident, injuries, treatment and insurance, and follows your rules for which callers get a consultation. Decisions about a case stay with your attorneys.
Does Clara give legal advice?
No. Clara takes intake details, books consultations, answers practical questions from your information and routes calls. Anything about the merits of a case goes to your attorneys.
Can Clara take calls in Spanish?
Yes. Clara speaks Spanish and switches when a caller does, and we can set her up for other languages your clients speak.
Can Clara work with our case management software?
If it has an API, we can usually connect Clara to it or build a custom integration. Otherwise she sends each intake write-up by email or to your team's tools.
Can I keep my phone number?
Yes. You keep your number and forward calls to Clara: all the time, after hours, or only when nobody picks up.
How much does it cost?
It depends on your call volume and which tools we connect. Tell us about your business and we'll send you a straightforward quote.
Let Clara Pick Up for You.
Tell us a little about your business. We'll get back to you to talk through what Clara would handle, then set her up for you.
- We do the whole setup
- Keep your phone number
- Clara says she's AI
Rather hear her first?
Call Clara