AI Receptionist for Hotels
Your front desk is checking in a guest when the phone rings again. Clara picks up. She answers questions about rooms, rates and amenities, takes reservations, writes up early check-in and late checkout requests, and gets anything urgent to whoever is on duty, so travelers book with you instead of the hotel down the road.
- Set up for you within a week
- Month to month, cancel any time
- Keep your phone number
Calls to Clara are recorded.
Clara
The Harbor Inn, this is Clara. How can I help?
Caller
Hi, do you have a room this Friday and Saturday?
Clara
Let me check. For Friday and Saturday I have a king room or a room with two queens. Do you have a preference?
Caller
The king. Is parking included?
Clara
It is, and so is breakfast. Can I get a name for the reservation?
Every Missed Call Is a Room Booked Down the Road.
When nobody picks up, callers don't wait around. They call the next name on the list.
Your Desk Is Busy With Guests.
Check-ins and checkouts come first, so the phone rings out. Clara answers while your team looks after the people in front of them.
Travelers Call at All Hours.
People plan trips at night and call from the road. Clara answers at 2 AM the same way she does at noon.
Online Booking Fees Add Up.
A guest who reaches you on the phone can book with you directly. Clara answers those calls and takes the reservation.
What Are Missed Calls Costing You?
Put in your own rough numbers. Nothing you type leaves this page.
Fill in the numbers to see what missed calls cost you.
What Clara Handles for Your Hotel.
She answers from what you teach her, and anything she can't handle goes to your team.
“Do you have a room Friday?”
Reservations
She takes reservations in your reservation system when we've connected it, or takes the guest's details for your desk to confirm.
“Do you have a pool?”
Rooms and Amenities
She describes your rooms, rates and amenities the way you've written them.
“What time is check-in?”
Everyday Questions
Check-in and checkout times, parking, Wi-Fi and directions, answered without pulling anyone from the desk.
“Can we check in early?”
Special Requests
Early check-in, late checkout or a crib, written up for your team before the guest arrives.
“I need to cancel my stay.”
Changes and Cancellations
She explains your cancellation policy exactly as written and gets the change to your desk.
“We need ten rooms for a wedding.”
Group Inquiries
She takes the dates, the number of rooms and a contact, and sends it to whoever handles groups.
Hear Her for Yourself. Go Ahead, Call Clara.
She's our own receptionist, on a real line, 24/7. Ask her to answer like she works at your hotel, and she'll show you how she'd handle your calls.
Standard call rates apply. Calls to Clara are recorded and transcribed.
Call Clara
Open 24/7
Tap the number to call. Scan with your phone to call.
Try asking
- Answer like you work at my hotel.
- Do you have a king room this Friday and Saturday?
- Can we check in early on Thursday?
- Am I talking to a real person?
- ¿Habla español?
What You Get With Clara.
We set her up and look after her for you, for as long as you have her.
Setup, Done for You
We build Clara, train her on your business and test her with you before she takes a real call.
Every Call Answered
On the first ring, 24/7, nights, weekends and holidays included.
Your Answers, Your Rules
She knows your services, prices, hours and policies, and what she may quote, promise or book.
Booked on the Spot
She books, moves and cancels appointments in your calendar or scheduling software while the caller is still on the line.
The Right Calls Reach You
She transfers the calls that need a person and alerts whoever is on call when something can't wait.
A Summary of Every Call
With a transcript, by email, in your CRM or in Slack.
Spanish and More
She speaks Spanish and many other languages, and switches when a caller does.
Changes Whenever You Like
New prices, holiday hours, a new service: tell us and we'll update her.
Integrates With All Your Systems.
We connect Clara to your reservation system when it has an API, or build a custom integration, and teach her your rooms, rates, amenities and policies.
Calendars & Booking
CRMs
Messages & Automation
How It Works
ClaraPicksUp is a done-for-you service. We build, train and test Clara for your business, and she can be answering your calls within a week.
A Quick Intro Call
Tell us how your front desk works: what callers ask, what you book and who handles what.
We Train Clara
We teach her your services, prices, hours and policies, and connect her to your calendar and tools.
You Battle-Test Her
Call her as often as you like. We fine-tune her until she sounds like she's worked there for years.
Forward Your Calls
Keep your number. Send calls to Clara after hours, when you're busy or all day long.
Questions? Clara's Heard Them All.
Still curious? Call her and ask.
Will guests know they're talking to an AI?
If anyone asks, Clara tells them she's an AI. She sounds natural, picks up on the first ring and takes care of them. Anyone who'd rather talk to a person gets transferred or a callback, whichever you choose.
Can Clara book rooms in my reservation system?
If your reservation system has an API, we can usually connect Clara to it or build a custom integration. Otherwise she takes the guest's dates and details and sends them to your front desk to confirm.
Can Clara take a card to hold a room?
No. Clara doesn't take card numbers over the phone. She can send guests the link to book on your website, or your team can follow up to guarantee the room.
What about calls from guests who are already staying with us?
Clara answers them too. She handles the questions she knows the answer to and passes anything that needs a person to whoever is on duty, with the details already written up.
What if Clara gets something wrong?
She answers only from what you've taught her. When she isn't sure, she doesn't make something up: she takes a message or transfers the call. You also get a summary and transcript of every call, so you can see exactly what she said.
How long does setup take, and what do I have to do?
Clara can be answering your calls within a week. We build her from your website and our intro call, connect her to your calendar and tools, and you call her as often as you like before she takes a real call. Then you forward your calls.
Am I locked into a contract?
No. Clara runs month to month, and you can cancel any time. It takes effect at the end of the month you've paid for.
How much does it cost?
It depends on your call volume and which tools we connect. Tell us about your business and we'll send you a straightforward quote.
Can I keep my phone number?
Yes. You keep your number and forward calls to Clara: all the time, after hours, or only when nobody picks up.
How is Clara different from an answering service?
An answering service takes a message. Clara does the job: she answers from your own information, books into your calendar and qualifies leads while the caller is still on the line. She picks up on the first ring, 24/7, and never puts anyone on hold.
Does Clara speak Spanish?
Yes. Clara speaks Spanish, and we can set her up for many other languages, from Mandarin and Arabic to French, Portuguese and Polish. She switches when a caller speaks one.
Let Clara Pick Up for You.
Tell us about your hotel, then pick a time for your demo. You'll hear Clara answer as your business, trained on your website, before you decide anything.
- Set up for you within a week
- Month to month, cancel any time
- Keep your phone number
- Clara says she's AI
Rather hear her first?
Call Clara