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ClaraPicksUp

AI Receptionist for HVAC Companies

The first hot week of summer, every phone line in town lights up. Clara answers all of them. She picks up on the first ring, sorts emergencies from tune-ups, books service visits into your schedule and alerts your on-call tech when it can't wait.

Summit Heating & AirA sample call
  1. Clara

    Summit Heating and Air, this is Clara. How can I help?

  2. Caller

    Our AC stopped blowing cold and it's 95 degrees in here.

  3. Clara

    Let's get someone out. Is anyone in the home elderly or unwell?

  4. Caller

    My mom is staying with us, she's 82.

  5. Clara

    Thanks. I'm treating this as urgent. I can have a tech there by 4 today. What's the address?

What Clara Handles for Your HVAC Company.

She answers from what you teach her, and anything she can't handle goes to your team.

  • “My AC just quit.”

    No-Cool and No-Heat Calls

    She asks the questions you'd ask, spots the urgent ones and books the soonest visit or alerts your on-call tech.

  • “I'd like to book a tune-up.”

    Maintenance Visits

    She books seasonal tune-ups and service plan visits into your schedule.

  • “What does a new system cost?”

    Replacement Leads

    She qualifies install and replacement leads with your questions and books the estimate.

  • “Is my unit still under warranty?”

    Warranty and Plan Questions

    She answers from the information you give her and takes a message when she needs your team.

  • “The thermostat is blinking.”

    Simple Troubleshooting

    She walks callers through the basic checks you approve, and books a visit when that doesn't fix it.

  • “When is my tech arriving?”

    Customer Updates

    She answers from your schedule when it's connected, or takes a message for dispatch.

What Changes When Clara Picks Up.

Busy Season Without the Missed Calls

Clara answers more than one call at a time, so the heat wave doesn't send callers to your competitors.

Urgent Calls Go First

She uses your rules to decide what can wait for a tune-up slot and what needs a tech today.

Every Lead Gets Written Up

Install and replacement inquiries reach you with the details already in the summary.

Integrates With All Your Systems.

We connect Clara to your field service software or calendar when it has an API, and set up how she reaches your on-call tech after hours.

Calendars & Booking

CRMs

Messages & Automation

Using something else? We build custom integrations too. If it has an API, Clara can work with it.

How It Works

ClaraPicksUp is a done-for-you service. We build, train and test Clara for your business.

  1. A Quick Intro Call

    Tell us how your front desk works: what callers ask, what you book and who handles what.

  2. We Train Clara

    We teach her your services, prices, hours and policies, and connect her to your calendar and tools.

  3. You Battle-Test Her

    Call her as often as you like. We fine-tune her until she sounds like she's worked there for years.

  4. Forward Your Calls

    Keep your number. Send calls to Clara after hours, when you're busy or all day long.

Questions? Clara's Heard Them All.

Still curious? Call her and ask.

Can Clara decide which calls are emergencies?

She follows the rules you give her, like no heat below a set temperature or elderly people in the home, and treats those calls as urgent. Everything else gets the next regular slot.

Can Clara book into my field service software?

If it has an API, we can usually connect Clara to it or build a custom integration. Otherwise she books into a shared calendar or sends the job to dispatch.

Will Clara sell service plans?

She can explain the plans you offer and sign up interested customers for a callback or a visit. She won't pressure anyone or promise anything you haven't told her to.

How does Clara handle after-hours calls?

She answers every one, books what can wait and alerts your on-call tech for urgent calls, however you'd like them reached.

Can I keep my phone number?

Yes. You keep your number and forward calls to Clara: all the time, after hours, or only when nobody picks up.

How much does it cost?

It depends on your call volume and which tools we connect. Tell us about your business and we'll send you a straightforward quote.

Let Clara Pick Up for You.

Tell us a little about your business. We'll get back to you to talk through what Clara would handle, then set her up for you.

  • We do the whole setup
  • Keep your phone number
  • Clara says she's AI

Rather hear her first?

Call Clara

We'll only use this to contact you about Clara.

Call Clara.

Scan with your phone's camera, or dial

(217) 860-6969

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Clara is an AI receptionist. Standard call rates apply. Calls to Clara may be recorded and transcribed.